![]() Many players have already completed pilot programs.Postal companies today are faced with a new challenge-how do they quickly transform from a mail or letters company to an enterprise that’s synonymous with the world of eCommerce and online retail. Drones are 2-5 years away from reaching the plateau as Point to point and rural/remote Campuses and some urban settings AllĬonsumer reactions to vehicles (vandalism)Īutomotive regulations and labor/oversight Performing administrative tasks in transit Trend 6 – Autonomous vehicles and technology on the horizon Source: eMarketer Statista Government Reports Accenture Client Value Services.Įstimated number of delivery trucks (#, CAGR)Īutomated vehicles are expected to streamline costs andĬonvenience if they can overcome real life constraints Technologies, alternative fuels, freight and fuel It requires work to be initiated on corridor-levelįreight pilot projects within the State's primary Has been crafted to work toward a sustainable The California Sustainable Freight Action Plan LA’s GND is an urban green new deal that sets Shifting high volume goods movement to other To create more livable neighborhoods, dividing Complementary tools are used, such as zoning, Street loading spaces to ensure access to Low-impact vehicles, such as cargo tricyclesĮncouraged, as well managing on- and off. Strategy for efficient movement of goods & Trend 5 – Congestion becoming an issue in Cities and Urban centers Source: Accenture’s The Sustainable Last Mile 2021Ĭongestion from eCommerce deliveries is also a real-life issue especially After being delivered to the local fulfilment centre, deliveries toĬustomers are made by lower emission vehicles.There is a potential further drop in congestion and emissionsįrom switching to smaller vehicles and delivery at less.Trend 4 – Sustainability become a key competitive differentiator Opportunities that Postal Organisations need to help shape Sustainability is an issue that will lead to new delivery constraints and Trend 3 – Radical change in retail supply chains with inventory getting closer to consumers Organisations’ preferences for fulfilment location for faster delivery Micro fulfilment poses additional requirements for flexible dispatch schedules and dynamic routing for last mile Īmazon Fulfillment Centres and Delivery Stations in Europe Source:, , The last-mile delivery challenge by Capgemini 2019 L.E.K. Notes: (1) DC: Distribution Center (2) MFC: Micro-fulfilment Center Shift to local fulfillment and micro-fulfilment centres to get faster cheaper Trend 2 – Consumers expect fast and free delivery, and it makes sense for retailers to comply Same day delivery has high value and high willingness to pay Source: BMO Capital Markets : Delivery Dilemma: How E-Commerce Is Disrupting Last Mile Logistics Accenture Client Value Services. Increase in year-on-year sales has been driven by same Speed of delivery has strong positive impact on retail KPIsĬonversion of product to sale and a significant Trend 1 - Increase in buyers along with parcels per household and emerging categories during COVIDĬonsumers’ delivery expectations are high while the propensity to pay for US retail e-commerce sales growth by category Retail categories that witnessed above average growth during COVID Source: eMarketer Accenture Client Value Services Note: (1) Computed parcels per household using population and household data from government publications Increased parcel profit margins due to the COVID -19 PandemicĬOVID changed the new normal – there are more online shoppers buying Revenue Growth (1) Change in Volume Unit Revenue Growth EBIT Margin Revenue Growth Change in Volume Unit Revenue Growth EBIT Margin Source: Capital IQ, Bloomberg, Company Reports Accenture Client Value Services Note: (1) Excludes Japan Post, NZ Post, POL & AN Post due to unavailability of data Y-o-Y Revenue Growth (%) Drivers: Mail Revenue Growth vs Parcel Revenue Growth ![]() Profitably, reversing years of declining margins Source: Annual reports Accenture Client Value ServicesĬOVID has also changed the economics with parcels growing more USPS, Yamato (2) Other includes revenue from retail, financial services and other value-added services Note: : Includes Austria Post, Australian Post, Aramex, Bpost, Canada Post, CTT, DPDHL, Fedex, La Poste, POL, Post Italiane, PostNL, Posti, Posten Norge, Post Nord, Royal Mail, Swiss Post, UPS, We have worked with a wide range of postal and parcel organisations globally, including 38 of the top 40 operatorsĪ summary of what we are seeing in the Global Postal & Parcel IndustryĢ020 represented a historic pivot for postal organisations driven byĮCommerce and parcel delivery driving growth All rights reserved.Īccenture in the postal and parcel industry
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